Common Questions – Connector for Microsoft Dynamics

Common Questions – Connector for Microsoft Dynamics
Connector for Microsoft Dynamics provides flexible integration between Microsoft Dynamics ERP products and Microsoft Dynamics CRM.
In this release, Feature Pack 4, the Connector now supports three Microsoft Dynamics ERP Products: Microsoft Dynamics GP; Microsoft Dynamics NAV and Microsoft Dynamics AX.
1. What is the name of the software?
The name of the software is ‘Connector for Microsoft Dynamics (previously known as “Microsoft Dynamics CRM Adapter for Microsoft Dynamics GP”
2. Will there be a price for the Connector for Microsoft Dynamics?
No. The Connector for Microsoft Dynamics is FREE. However, customers will need to have an active/current Microsoft Dynamics ERP Enhancement/Support plan. In addition, the customer will also need an active/current Microsoft Dynamics CRM Software Assurance (SA) Support Plan.
3. Which Microsoft Dynamics Partners are able to order the Connector for Microsoft?
The partner organization needs to be a REGISTERED Microsoft Dynamics ERP Partner as all orders MUST be placed through the standard Microsoft Dynamics ERP ordering process.
4. Does the connector support earlier versions of the ERP and CRM products?
The connector is compatible with the following versions
• Microsoft Dynamics CRM 4.0, both on premise and online (minimum Update Roll-up #5)
• Microsoft Dynamics GP 10.0 Service Pack 4
• Microsoft Dynamics GP2010
• Microsoft Dynamics NAV 2009 R2
• Microsoft Dynamics AX 2009 Service Pack 1
5. Will the connector support the next release of the Microsoft Dynamics CRM product?
Yes, we will release integration components for the next version – both online and on premise.
6. What is/are the main integration engines/services used for the Connector for Microsoft Dynamics?
The integration is a web service to web service integration. The integration is comprised of an NT Service which binds together web services for both Microsoft Dynamics CRM and Microsoft Dynamics ERP to read and write data. The integration service also leverages a transform engine to convert the data between the interfaces to ensure that the data moving between the two systems is compatible and in correct form.
9. Does the Connector for Microsoft Dynamics use Microsoft BizTalk Server?
No.
10. What are the supported languages for the Connector for Microsoft Dynamics?
US English only. We are evaluating the other supported Microsoft Dynamics ERP supported languages.
11. Will this release of the Connector for Microsoft Dynamics have multicurrency functionality?
GP – no
AX & NAV - Yes
12. How is the Connector for Microsoft Dynamics different from an Independent Software Vendor (ISV) integration toolset?
The Connector for Microsoft Dynamics is an out of the box, lightly extensible data integration tool. Version 1 of the Connector has been built to integrate Microsoft Dynamics CRM and Microsoft Dynamics ERP applications only. It will allow for additional property mapping between existing entities which are exposed through the Connector for Microsoft Dynamics. If your integration requires more complex needs such as introducing workflows into the integration components, integrating other 3rd party products, or doing more multi-mastering of data across multiple applications, then an ISV integration toolset may be more appropriate.
14. Was there a TAP/BETA program for the Connector for Microsoft Dynamics?
There was a successful Partner TAP (Technology Adoption Program). This program has helped Microsoft validate key integration scenarios.
15. Will there be a Software Development Kit (SDK) for the Connector for Microsoft Dynamics?
Yes. The Connector for Microsoft Dynamics SDK is available now.
16. What are the OOTB (Out-Of-The-Box) Entity Mappings?
Microsoft Dynamics CRM and Dynamics AX Integration