Wednesday, 11 January 2012

What needs to be done to Crm 4.0 Client when users' AD password changed.

What needs to be done to Crm 4.0 Client when users' AD password changed.

User configuration to allow Microsoft Dynamics CRM e-mail router access to mailbox
I. Open the Microsoft Dynamics CRM Web client.
II. Click Tools from the menu, and then click Options.
III. Click the E-mail tab.
IV. Mark Allow E-mail Router to use my credentials to send and receive e-mail on my
behalf.
V. Enter the domain and username in the User name open text box.
VI. Enter the domain password in the Password open text box.
VII. Click OK.

Note: If Microsoft CRM user’s passwords are set to expire periodically in Active Directory, you
must complete these steps every time the password changes.

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